Traditional chat and text communications

Traditional chat Conversational commerce also arises from a current ne on in real time with brands and receive immiate responses. Users are increasingly relying on messaging apps for all forms of communication, be it personal, business or commercial. Suffice it to say that the average person uses only five apps regularly all messaging apps. Over billion active monthly users in the top three messaging apps and the private message opening rate is close to . Increasingly, users are using chat to avoid calling, sending emails or visiting a brand’s website. It’s all happening inside the messaging app. Having a real-time, one-to-one conversation with a customer or lead is a completely opposite way of operating from the previous one.

It is a direct and personalize approach

Bas on dialogue with the aim of nurturing long-lasting interactions and relationships, collecting valuable data to personalize the experience and obviously increase sales. With conversational commerce, users engage in interaction they can chat with company representatives, get customer support, ask questions and receive personaliz advice. Conversational seo expater bangladesh ltd  commerce is significantly easier for users who, thanks to messaging apps, no longer ne to go from a conversation to a website to gather information and make purchases rucing the steps requir and the number of information sources to to contact.

The part of users to be connect

The distance between the potential customer and the purchase is shorten. The user is finally listen to and understood we are witnessing a dialogue, not a conference. The real difference compar to traditional digital marketing is that the user spontaneously goes towards a brand rather than being push in that direction. An initial assessment of conversational commerce By subtracting the results obtain from the initial expectations, an important margin is Buy Email List obtain which could represent the possibility of growing and improving for the most optimistic and a source of disappointment for the pessimists due to failure. From the careful analysis carri out by Forbes, a fundamental problem emerges, namely that websites.

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